Frequently Asked Questions

Qwikly is an on-demand home-cooked meal service. We send trained chefs to your home with fresh ingredients to prepare delicious meals right in your kitchen. Think of it as having a personal chef without the premium price tag!

It's simple! Just follow these steps:

1. Browse & Order: Choose your favorite dishes from our curated menu
2. Chef Arrives: Our trained chef arrives at your doorstep within 10 minutes with fresh ingredients
3. Fresh Cooking: The chef prepares your meal in your kitchen
4. Enjoy & Relax: We clean up after cooking, leaving your kitchen spotless

Currently, we're serving Green Glen Layout, Bangalore. We're rapidly expanding and will soon be available in Whitefield, HSR Layout, Koramangala, Indiranagar, Marathahalli, and Electronic City. Sign up for notifications to know when we launch in your area!

We offer 80+ dishes across 12 categories including South Indian, North Indian, Breakfast, Parathas, Starters, Non-Veg Mains, Rice dishes, Continental, and more. Our menu is curated to offer home-style comfort food made with fresh ingredients.

Yes! You can specify spice levels, dietary restrictions, and allergies when placing your order. Our chefs will accommodate your preferences as best as possible.

We operate from 7:00 AM to 10:00 PM daily. Breakfast items are available from 7:00 AM to 11:00 AM, and dinner orders are accepted until 9:00 PM.

You can place orders as little as 30 minutes in advance. For larger orders or special occasions, we recommend ordering at least 2-3 hours ahead to ensure availability.

Our prices are comparable to mid-range restaurants but with the quality of home cooking. Each dish is priced individually, and there's a small service fee. No hidden charges – what you see is what you pay!

We accept all major payment methods including:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Cash on Delivery

Yes, the minimum order value is ₹299 to ensure it's worthwhile for our chefs to visit your location. Orders above ₹499 qualify for free service!

Absolutely! All our chefs undergo thorough background checks, food safety training, and culinary skill assessments before joining Qwikly. Your safety and satisfaction are our top priorities.

Just basic kitchen essentials – a stove, basic utensils (pans, pots, spatulas), and running water. Our chefs bring all the ingredients, spices, and any specialized tools needed for your order.

Yes! Our chefs clean all utensils used during cooking and leave your kitchen tidy. You just need to enjoy your meal without worrying about the mess.

Yes, you can cancel your order:

• Full refund: Cancel more than 30 minutes before scheduled arrival
• 50% refund: Cancel within 30 minutes of scheduled arrival
• No refund: Once the chef has arrived

See our Refund Policy for complete details.

Your satisfaction is our priority! If you're not happy with your meal, contact us within 2 hours with photos and details. We'll investigate and offer a refund or complimentary replacement as appropriate.